UITS

Secure Web Application Development, Information Technology

Title: Secure Web Application Development, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability:  Storrs and Regionals
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

This policy is available in the Information Security Policy Manual.

Departments will ensure that development, test, and production environments are separated. Confidential Data must not be used in the development or test environments.

All applications must be tested for known security vulnerabilities (such as the OWASP Top Ten) prior to being placed in production and at regular intervals thereafter.

Production application code shall not be modified directly without following an emergency protocol that is developed by the department, approved by the Data Steward, and includes post-emergency testing procedures.

Web servers that host multiple sites may not contain Confidential Data.

All test data and accounts shall be removed prior to systems becoming active in production.

The use of industry-standard encryption for data in transit is required for applications that process, store, or transmit Confidential Data.

Authentication must always be done over encrypted connections. University enterprise Central Authentication Service (CAS), Shibboleth, or Active Directory services must perform authentication for all applications that process, store, or transmit Confidential or Protected Data.

Web application and transaction logging for applications that process, store, or transmit Confidential Data or Regulated Data must submit system-generated logs to the Information Security Office’s central logging system.

Departments implementing applications must retain records of security testing performed in accordance with this policy.

Policy Created: May 16, 2012

Business Continuity & Disaster Recovery, Information Technology

Title: Business Continuity & Disaster Recovery, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability: All University departments at all campuses except UConn Health
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

This policy is available in the Information Security Policy Manual.

Each University department will maintain a current, written and tested Business Continuity Plan (BCP) that addresses the department’s response to unexpected events that disrupt normal business (for example, fire, vandalism, system failure, and natural disaster).

The BCP will be an action-based plan that addresses critical systems and data. Analysis of the criticality of systems, applications, and data will be documented in support of the BCP.

Emergency access procedures will be included in the BCP to address the retrieval of critical data during an emergency.

The BCP will include a Disaster Recovery (DR) Plan that addresses maintaining business processes and services in the event of a disaster and the eventual restoration of normal operations. The BCP and DR Plan will contain a documented process for annual review, testing, and revision. Annual testing of the BCP will include desk audits, and should also include tabletop testing, walkthroughs, live simulations, and data restoration procedures, where appropriate. The BCP will include measures necessary to protect Confidential Data during emergency operations.

Data Administrators are responsible for implementing procedures for critical data backup and recovery in support of the BCP. The data procedures will address the recovery point objective and recovery time objectives determined by the Data Steward and other stakeholders.

Policy Created: May 16, 2012

Incident Response, Information Technology

Title: Incident Response, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability:  All Campuses, Except UConn Health
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

This policy is available in the Information Security Policy Manual.

The Information Security Office (ISO) will establish, document, and distribute an Incident Response Plan to ensure timely and effective handling of security incidents involving information technology (IT) resources.

University employees with IT responsibilities are responsible for understanding and following the University’s Incident Response Plan.

Suspected and confirmed security incidents, their resolution steps, and their outcomes shall be documented by those directly involved. The ISO will ensure that incidents are appropriately logged and archived.

Procedures

All employees must immediately report lost or stolen technology resources to the University Police Department (860-486-4800), the Information Security Office (860-486-8255), and the University’s Office of the Controller (860-486-2937).

Policy Created: May 16, 2012

Security Awareness Training, Information Technology

Title: Security Awareness Training, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability:  Storrs and Regionals
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

 

This policy is available in the Information Security Policy Manual.

The University Information Security Office (ISO) maintains an Information Security Awareness Training (ISAT) program that supports the University employees’ and students’ needs for regular training, supporting reference materials, and reminders to enable them to appropriately protect University information technology resources.

Data Stewards are responsible for ensuring that any user requesting access to Confidential Data has completed the ISAT program before allowing access to that data.

The ISO will provide periodic Information Security reminders and updates, posted on the University Information Security website and using email lists, where appropriate.

Users with access to Confidential Data that is protected under Federal Regulations (e.g., HIPAA, etc.) or by industry standards (e.g., PCI-DSS) must complete the ISAT program annually.

Departments shall maintain appropriate documentation of attendance/completion of the ISAT training where data security training is required by applicable regulatory or industry standards.

Policy Created: May 16, 2012.

Risk Management, Information Technology

Title: Risk Management, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability:  Storrs and Regional Campuses
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

 

This policy is available in the Information Security Policy Manual.

The Information Security Office (ISO) is responsible for developing a process for conducting Risk Assessments for the University’s information technology (IT) resources.

The results of the Risk Assessment will be used to determine security improvements resulting in reasonable and appropriate levels of risk acceptance and compliance for each system.

Results indicating an unacceptable level of risk shall be remediated as soon as possible, as determined by specific circumstances and the timelines decided collectively by the Chief Information Security Officer (CISO), Data Steward, and the Dean, Director or Department Head.

Results of all risk assessments shall be treated as Confidential Data and secured appropriately.

Procedures

Each department is responsible for ensuring that a Risk Assessment is performed biennially for each of the information technology resources in their respective areas. Risk Assessments will also be conducted when there is an environmental or operational change that may affect the security of Confidential Data.

Policy Created: May 16, 2012

Confidential Data, Information Technology

Title: Confidential Data, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability:  All University departments at all campuses, except UConn Health
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

This policy is available in the Information Security Policy Manual.

The University prohibits unauthorized or anonymous electronic or physical access to information technology (IT) resources that store, transmit, or process any of the following:

  • University Confidential or Protected Data
  • Personally identifiable information (PII)
  • Protected health information (PHI) or electronic protected health information (ePHI)
  • Credit Card data
  • Any other regulated data.

Storage

Confidential Data storage will be limited to the minimum amount, and for the minimum time, required to perform the business function, or as required by law and/or State of Connecticut Data Retention requirements.

University IT resources that are used for storage of Confidential Data shall be clearly marked to indicate they are the property of the University of Connecticut. Servers that store Confidential or Protected Data shall not be used to host other applications or services.

The University prohibits the storage of encrypted or unencrypted Credit Card data in physical or electronic form. Confidential Data may not be stored on personally owned IT resources. Users of portable devices will take extra precautions to ensure the physical possession of the portable device and the protection of the University’s Confidential and Protected Data.

The University’s Confidential or Private Data may not be accessed, transmitted, or stored using public computers or via email.

System Administrators shall implement access controls on all IT resources that store, transmit, or process Confidential or Protected Data, minimally supporting the requirements defined in the Access Control Policy.

Procedures

Each calendar year, Data Users who are capable of viewing, storing, or transmitting Confidential Data shall complete the Information Security Awareness Training Program.

University employees will perform monthly scans and review results in order to locate and remove PII on each computer under their control. Storage of PII on desktop or laptop computers requires:

  1. Explicit permission from the Data Steward,
  2. Separate accounts for all users with strong passwords required for all accounts,
  3. Whole disk encryption enabled,
  4. Security logging and file auditing enabled,
  5. Computer firewall enabled and logging,
  6. Automatic operating system patching and antivirus software updates,
  7. Automatic screen lock after a period of inactivity,
  8. Restricted remote access methods, such as remote desktop and file sharing.

Encryption

To maintain its confidentiality, Confidential Data shall be encrypted while in transit across open or insecure communication networks, or when stored on IT resources, whenever possible. Stored data may only be encrypted using approved encryption utilities. To ensure that data is available when needed each department or user of encrypted University data will ensure that encryption keys are adequately protected and that procedures are in place to allow data to be recovered by another authorized University employee. In employing encryption as a privacy tool, users must be aware of, and are expected to comply with, Federal Export Control Regulations.

Activity Logging & Review

IT resources that store, access, or transmit Confidential Data shall automatically log activity into electronic log files. Logging includes system, network, application, database, and file activity, whenever available, and includes creation, access, modification, and deletion activity.

Log files shall be retained electronically for the duration necessary to meet the requirements defined by the State Data Retention schedule S6.

Systems and devices that process, store, or transmit data that are protected by federal regulations (e.g., HIPAA) or by industry requirements (e.g., PCI-DSS) must submit system-generated logs to the Information Security Office’s central logging system.

Procedures

System administrators and/or Data Stewards shall examine electronic logs, access reports, and security incident tracking reports, minimally every 30 days, for access control discrepancies, breaches, and policy violations. Log harvesting, parsing and alerting tools can be used to meet these requirements.

Service Providers

Departments shall take steps to ensure that third-party service providers understand the University’s Confidential Data Policy and protect University’s Confidential Data. No user may give a Third Party access to the University’s Protected or Confidential Data or systems that store or process Protected or Confidential Data without a permission from the Data Steward and a Confidentiality Agreement in place. Access to these resources must be handled as defined in the University’s Access Control Policy.

Physical Security

Each University department that stores, processes, or transmits Confidential Data will maintain a Facility Security Plan that contains the processes necessary to safeguard information technology resources from physical tampering, damage, theft, or unauthorized physical access. Departments will take steps to ensure that all IT resources are protected from reasonable environmental threats and hazards, and opportunities for unauthorized physical access.

Access to areas containing Confidential Data information must be physically restricted. In departments with access to PHI or Credit Card data, all individuals in these areas must wear a University-issued identification badge on their outer garments so that both the picture and information on the badge are clearly visible.

Disposal

Systems administrators will ensure that all data stored on electronic media is permanently destroyed prior to the disposal or transfer of the equipment. The steps taken for the destruction of data will follow the University computer surplus procedures.

Confidential Data maintained in hard copy form will be properly disposed of using University-approved processes when no longer required for business or legal purposes.

Access to areas such as data centers, computer rooms, telephone equipment closets, and network equipment rooms will be restricted to authorized personnel only. Areas where Confidential Data is stored or processed shall be restricted to authorized personnel and access to these areas shall be logged.

Policy Created: May 16, 2012

Data Classification Levels, Information Technology

Title: Data Classification Levels, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability:  All Campuses, except UConn Health
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

This policy is available in the Information Security Policy Manual.

Confidential Data requires the highest level of privacy and may not be released. Confidential Data is data that is protected by either:

  • Legal or regulatory requirements (e.g., HIPAA)
  • Contractual agreements (e.g., Non Disclosure Agreements)

See the extended list of Confidential Data for common types of confidential data.

Protected Data must be appropriately protected to ensure a lawful or controlled release (e.g. Connecticut Freedom of Information Act requests). This is all data that is neither Confidential or Public data (e.g., employee email).

Public Data is open to all users, with no security measures necessary. Data is public if:

  • There is either an obligation to make the data public (e.g., Fact Sheets), or
  • The information is intended to promote or market the University, or pertains to institutional initiatives (e.g., brochures)

Policy Created: May 16, 2012

Data Roles and Responsibilities, Information Technology

Title: Data Roles and Responsibilities, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability:  All Campuses, except UConn Health
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

This policy is available in the Information Security Policy Manual.

Data Stewards oversee the proper handling of administrative, academic, public engagement, or research data.  Data Stewards are responsible for classifying data according to the University’s data classification system, ensuring that appropriate steps are taken to protect data, and the implementation of policies and agreements that define appropriate use of the data. The Steward or his designated representatives are responsible for and authorized to:

  • Approve access and formally assign custody of an information technology (IT) resource.
  • Specify appropriate controls, based on data classification, to protect the IT resources from unauthorized modification, deletion, or disclosure. The Steward will convey those requirements to administrators for implementation and educate users. Controls shall extend to IT resources outsourced by the university
  • Confirm that applicable controls are in place to ensure appropriate level of confidentiality, integrity and availability
  • Confirm compliance with applicable controls
  • Assign custody of IT resources assets and provide appropriate authority to implement security controls and procedures
  • Ensure access rights are re-evaluated when a user’s access requirements to the data change (e.g., job assignment change)

Data Administrators are usually system administrators, who are responsible for applying appropriate controls to data based on its classification level and required protection level, and for securely processing, storing, and recovering data. The administrator of IT resources must:

  • Implement the controls specified by the Steward(s)
  • Provide physical and procedural safeguards for the IT resources
  • Assist Stewards in evaluating the overall effectiveness of controls and monitoring
  • Implement the monitoring techniques and procedures for detecting, reporting, and investigating incidents

Data Users are individuals who received authorization from the Data Steward to read, enter, or update information.  Data Users are responsible for using the resource only for the purpose specified by the Steward, complying with controls established by the Steward, and preventing disclosure of confidential or sensitive information.

Policy Created: May 16, 2012

Access Control Policy, Information Technology

Title: Access Control Policy, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability:  All University departments at all Campuses except UConn Health
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

 

This policy is available in the Information Security Policy Manual.

All University information technology (IT) resources that store, process, or transmit Confidential or Protected data must require usernames and passwords for access.

Data Stewards must authorize all individuals prior to their accessing IT resources that store, process or transmit Confidential or Protected Data.

Individual units are responsible for developing and implementing procedures for authorizing and granting access to their IT resources that store, process or transmit Confidential or Protected Data.

Data Stewards shall document all data access privileges, and will reevaluate access privileges when a user’s job assignment changes. When a user no longer requires data access or leaves the University for any reason, the Data Steward shall revoke the user’s access privileges. The user’s supervisor is responsible for making appropriate and timely requests to the Data Steward for IT resource account access modification.

Individuals with access to Confidential or Protected Data may not share or redistribute this data without receiving the expressed, prior consent of the Data Steward.

Login Names and Passwords

Data Administrators will configure systems and applications to meet the following requirements to authentic users of IT resources that store, process or transmit Confidential or Protected Data:

  • Data Administrators must assign each user a unique login name.
  • Login names will have an associated password, which is required to minimally meet the standards outlined in the University password standards.

Users must not share account passwords with any other person.

Review & Compliance

For systems where Confidential Data is stored, processed, or transmitted, Data Stewards and Data Administrators will review user access rights annually using a documented process.

Data Stewards, or their designated representatives, shall ensure appropriate procedures are documented, disseminated, and implemented to ensure compliance with this policy.

Policy Effective May 16, 2012 (Approved by President’s Cabinet)

Acceptable Use, Information Technology

Title: Acceptable Use, Information Technology
Policy Owner: Information Security Office
Applies to: Students, Employees, Users
Campus Applicability: All university departments at all campuses except UConn Health
Effective Date: May 16, 2012
For More Information, Contact Chief Information Security Officer
Contact Information: (860) 486-8255
Official Website: http://security.uconn.edu/

This policy is available in the Information Security Policy Manual.

The Acceptable Use policy is intended to supplement the State of Connecticut Acceptable Use policy and applies to all users of the University’s computer and network resources.

Information technology (IT) resources must be utilized respectfully and as authorized and designed.

While utilizing University-owned IT resources, no user or administrator is authorized to engage in any activity that violates University policy or any illegal activity under local, state, federal or international law.

Users and administrators may not engage in any activity that interrupts personal productivity or the service of any University resources. Users and administrators will not intentionally disrupt, damage, or alter data, software, or other IT resources belonging to the University or to any other entity. This includes spreading viruses, sending spam messages, performing denial of service attacks, compromising another individual’s ability to use IT resources, and performing system/network reconnaissance.

Users of University systems shall not tamper with, disable, or circumvent any security mechanism, including software applications, login account controls, network security rules, hardware devices, etc.

Users shall not introduce any prohibited information technology resources that could disrupt operations or compromise security of the University’s IT resources.

Manual Created: May 16, 2012